- Company Announcement Date: 11/30/2022
- FDA Publish Date: 12/02/2022
- Product Type: Animal & Veterinary, Pet Food
- Reason for Announcement: Mislabeling
- Company Name: Nestle Purina PetCare Company
- Brand Name: Purina Pro Plan Veterinary Diets EN Gastroenteric Low Fat (PPVD EN Low Fat)
- Product Description: Prescription low-fat wet dog food
Nestlé Purina PetCare Company is voluntarily recalling a limited amount of Purina Pro Plan Veterinary Diets EN Gastroenteric Low Fat (PPVD EN Low Fat) prescription wet dog food due to a labeling error. On September 15, 2022, cans of Purina ONE True Instinct Tender Cuts In Gravy With Real Turkey & Venison wet dog food were labeled as the prescription low-fat diet in one of PPVD EN Low Fat in one of Nestlé’s factories.
According to the company, the mislabeled diet is safe to feed, but it is not the intended formula for dogs requiring a prescription low-fat diet, who may have sensitivities or difficulty digesting fat.
Several pet parents contacted Nestlé when they noticed the texture of food in their PPVD EN Low Fat 13.4 ounce cans was not the same as previous meals. The mislabeled product contains chunks in gravy instead of the pate consistency of the low-fat formula.
Though Nestlé has not received any reports of dog illness or injury due to the mislabeling error, the company is recalling the affected cans voluntarily as a precaution. The mislabeled cans were available by prescription only and distributed through veterinary clinics and other retailers that validate prescription diets. Nestlé has directed clinics and retailers to remove the affected product and recommends that affected pet parents discard the mislabeled cans.
Products affected are:
|Product||Size||UPC||Best By||Production Code (*First 13 characters equal to)|
|Purina Pro Plan Veterinary Diets EN Gastroenteric Low Fat||13.4 oz||38100 17599||SEPT2024||22581159 L4TR6|
You can identify the mislabeled product by the UPC (38100 17599), production code (22581159 L4TR6) and “Best Before Sept 2024” date on the bottom of each PPVD EN Low Fat can. No other Purina products are impacted by this voluntary recall.
Nestlé has issued the following statement, “We apologize to pet owners for any concerns or inconvenience this situation has caused. We’re pet owners too, and we know how important the health and well-being of our pets is, which is what led us to make this decision. We are taking action to investigate and notify pet owners and veterinarians of the situation. At Purina, pets always come first.”
The company says it will replace cans as quickly as possible. You can reach out to the Nestlé team with any questions at 1-800-579-7733, Monday-Saturday, 8am – 5pm CST or via the company’s website. email at https://www.purina.com/contact-us.